Consumer Health Data Privacy Policy (Washington)

What counts as consumer health data here

Court forms for a Washington divorce ask a few questions that Washington law treats as health data. Depending on your answers, they can include whether either spouse is pregnant, information about a child’s health or special needs where a parenting plan requires it, a disability that affects a spouse’s ability to work where support is at issue, and screening answers about domestic violence or protective orders that the court’s forms require. We ask these questions only because a Washington court form requires the answer. We do not ask about anything else.

What we collect, and why

We collect only the health-related answers that the official Washington forms require for your case, and we use them for one purpose: to complete those forms. Our software enters your answer into the form field that asks for it. We do not use health data to market to you, to build a profile of you, to decide what to show you, or for any other purpose.

Who sees it

No person at GuidedCase reads your answers unless you ask support to look at something specific. Your answers are processed by the service providers named in our Privacy Policy, under contracts that limit them to processing on our instructions. We do not sell consumer health data, and we do not share it with anyone for advertising.

We share your completed documents, including any health-related answers in them, with an independent law firm only if you order an Attorney Document Check and, on a screen that names the firm, tick the box consenting to that transmission. That is a separate consent you can decline. The firm handles your documents under its own duties of confidentiality.

Your rights

You have the right to confirm whether we are collecting, sharing, or selling your consumer health data and to see it; to see a list of the third parties and affiliates with whom we have shared it; to withdraw your consent to our collecting or sharing it; and to have it deleted. To exercise any right, email support@guidedcase.com. We respond within 45 days, we may extend once by 45 days where the law allows and we tell you why, and we will not treat you differently for asking. If we decline a request, you may appeal by replying to our response; we answer appeals within 45 days, and if the appeal is denied we tell you how to reach the Washington Attorney General.

When you ask us to delete health data, we delete it from our systems and archives and notify the processors that hold it on our behalf so they delete it too. Deleting health data from an unfinished questionnaire may prevent us from completing your forms.

Retention

Health-related answers are kept with the rest of your questionnaire and documents under the periods in our Terms of Service: 12 months after your documents are generated, or 12 months after your last activity if you never generate them, unless you ask us to delete them sooner.

Security

Your answers are encrypted in transit and at rest. Access to the systems that hold them is limited to the people and services needed to run the service.

Geofencing

We do not use geofencing around any facility providing health care services, and we do not collect precise location data.

Changes

If we change this policy we will post the new version here with a new date. Changes do not expand how we use health data you have already given us without your consent.

Contact

GuidedCase · 5830 E 2nd St, Ste 7000 #38879, Casper, WY 82609 · support@guidedcase.com